Terms of Service

Agreement to Terms

By accessing and using ElfVid ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Description of Service

ElfVid is an AI-powered video generation platform that creates personalized elf videos for Christmas and holiday celebrations. Our service uses artificial intelligence to generate custom video content based on user-provided scripts and prompts.

User Accounts

Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must be at least 18 years old to create an account
• Minors may use the service with parental consent and supervision

Account Responsibilities

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these terms

Payment and Billing

Pricing and Credits

• Our service operates on a credit system where each video generation consumes one credit
• Credits can be purchased individually or through subscription plans
• All prices are displayed in USD and subject to applicable taxes
• Subscription credits renew monthly and unused credits roll over

Payment Processing

• Payments are processed securely through Stripe
• You authorize us to charge your payment method for all fees incurred
• Failed payments may result in service suspension until resolved

Refunds

• We offer a 48-hour satisfaction guarantee on all video generations
• Refunds for unused credits may be granted at our discretion
• Subscription refunds are prorated from the date of cancellation
• Refund requests must be submitted through our support channels

Content Guidelines

Acceptable Use

You may use our service to create:

• Family-friendly Christmas and holiday content
• Personalized messages for children and loved ones
• Educational or inspirational content appropriate for all ages
• Content that complies with applicable laws and regulations

Prohibited Content

You may not create content that:

• Contains hate speech, harassment, or bullying
• Includes inappropriate language or adult content
• Violates intellectual property rights of others
• Contains false or misleading information
• Promotes illegal activities or violence
• Includes personal information of others without consent
• Is spam, repetitive, or serves commercial advertising purposes

Generated Videos

Ownership and Rights

• You retain ownership of the original scripts and prompts you provide
• Generated videos are provided for your personal, non-commercial use
• You may share videos with family and friends
• Commercial use of generated videos requires written permission

Content Moderation

• We reserve the right to review and moderate all generated content
• Videos violating our guidelines may be removed without notice
• Repeated violations may result in account suspension

Intellectual Property

Our Rights

• ElfVid, our logo, and service features are our intellectual property
• Our AI models and video generation technology are proprietary
• You may not reverse engineer or attempt to replicate our technology

Your Rights

• You grant us a license to process your content for video generation
• You may use generated videos in accordance with these terms
• You can request deletion of your content at any time

Service Availability

• We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
• Scheduled maintenance will be announced in advance when possible
• Video generation times may vary based on system load and content complexity
• We reserve the right to modify or discontinue features with notice

Privacy and Data

• Your privacy is important to us. Please review our Privacy Policy
• We collect and process data as described in our Privacy Policy
• You have rights regarding your personal data under applicable laws

Disclaimers

Service Disclaimers

• Our service is provided "as is" without warranties of any kind
• We do not guarantee that generated videos will meet your expectations
• AI-generated content may not be perfect and may require regeneration
• We are not responsible for how you use or share generated content

Technical Limitations

• Video quality depends on the input provided and current AI capabilities
• Generation may fail due to technical issues or content restrictions
• We continuously improve our AI but cannot guarantee specific outcomes

Limitation of Liability

To the maximum extent permitted by law, ElfVid shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our service.

Indemnification

You agree to indemnify and hold harmless ElfVid and its employees from any claims, damages, or expenses arising from your use of our service or violation of these terms.

Termination

By You

• You may terminate your account at any time through your account settings
• Cancellation of subscriptions takes effect at the end of the current billing period
• You remain responsible for all charges incurred before termination

By Us

• We may suspend or terminate accounts that violate these terms
• We may discontinue the service with 30 days' notice
• Upon termination, your right to use the service ends immediately

Changes to Terms

• We reserve the right to modify these terms at any time
• Changes will be effective immediately upon posting
• Continued use of the service constitutes acceptance of modified terms
• We will notify users of significant changes via email or service notifications

Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Contact Information

For questions about these terms, please contact us at:

• Email: legal@elfvid.com
• Support: support@elfvid.com
• Address: [Company Address]